The Hardware Information Does Not Match With — Your Dongle Autodata [2021]

Investigation: “Hardware information does not match with your dongle autodata”

Summary

  1. Navigate to: C:\ProgramData\AutoData\ (this is a hidden folder; type it directly into the Explorer address bar).
  2. Find a file named hardware.cfg or license.cfg.
  3. Open it with Notepad.
  4. You will see a line like: HardwareID=XXXXXXXX
  5. Delete the numbers after the equals sign, so the line reads: HardwareID=
  6. Save the file (you may need Administrator permissions).
  7. Launch Autodata. It will regenerate the hardware ID based on the currently inserted dongle.

For more specific troubleshooting, you can refer to guides on Scribd or video tutorials for Runtime Error 217 often associated with this issue. AI responses may include mistakes. Learn more For more specific troubleshooting, you can refer to

3. Common Causes

| Cause | Description | |-------|-------------| | Hardware change | Motherboard, CPU, RAM, network card, or disk replaced. | | USB port/dongle mismatch | Dongle moved to a different USB port or hub (rare on modern versions, but possible). | | Driver corruption | Dongle drivers (e.g., SafeNet/Aladdin) outdated or corrupted. | | OS reinstallation | Windows reinstalled without deactivating AutoData first. | | Virtual/emulated environment | Software detects VM or hardware abstraction layer changes. | | Multiple dongles | Another conflicting dongle (e.g., from different software) is connected. | For more specific troubleshooting

For CodeMeter dongles (newer Autodata versions): For more specific troubleshooting, you can refer to

Run the "Get UID" tool (often named GetUID.exe or similar) as an Administrator.

If it works, add the Autodata installation folder and the Sentinel/HASP drivers to your antivirus Exclusion List. 5. Check for "Virtual Machine" Conflicts

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