Check |verified| - Infortrend Warranty

Understanding Your Infortrend Warranty: A Comprehensive Guide

Official Methods to Perform an Infortrend Warranty Check

Infortrend does not offer a fully automated public web portal like Dell or HP. Instead, they rely on direct support channels and partner tools. Here are the three reliable methods: infortrend warranty check

Common Pitfalls to Avoid

• Assuming warranty based on purchase date: Warranty starts from the ship date from Infortrend, not your purchase date, unless you have a registration confirmation. Always verify.
• Lost drives have separate warranties: Drives often have a shorter warranty (e.g., 3 years) than the chassis (e.g., 5 years). Check drive serial numbers separately if you suspect failure.
• Unauthorized resellers: Buying from non-authorized sources (e.g., eBay grey market) often yields zero warranty support from Infortrend, even if the unit is new.

🔍 Where to find the serial number:
– On a sticker on the back or bottom of the RAID enclosure.
– In the RAID Manager or EonOne GUI under “System Information”.
– On the original shipping box. Assuming warranty based on purchase date: Warranty starts

Method 1: Online Warranty Check

1. Visit the Infortrend Website: Go to www.infortrend.com.
2. Support Section: Navigate to the "Support" or "Service" section.
3. Warranty Check: Look for a "Warranty Check" or "Product Support" tool.
4. Enter Product Details: Provide your product's serial number, model number, or other required information.
5. Submit and Check: Submit the details and view your warranty status.