This article guides you through preparing, installing, and troubleshooting the Olivetti PR2 Plus receipt/impact printer on a Windows 10 PC. Follow the steps below in order for a smooth setup.
If using a USB adapter, select a USB001 (Virtual printer port) . If using a direct serial connection, select COM1 or COM2. Select the Driver: In the Manufacturer list, look for Olivetti. how to install olivetti pr2 plus printer on windows 10
| Problem | Likely fix |
|--------|-------------|
| Printer not detected via USB | Try different USB port. Use USB-to-parallel adapter with chipset CH340/FTDI. |
| Prints garbled text | Wrong emulation. Set printer to IBM Proprinter. |
| Page formatting wrong | In driver settings → Advanced → set Print Processor to RAW. |
| Serial port not working | Match baud rate/parity in Windows Port Settings (Device Manager → COMx → Properties). |
| Paper doesn’t feed | Set correct paper type in printer’s hardware menu. | How to install the Olivetti PR2 Plus printer
| Step | Action |
|------|--------|
| 1 | Download Olivetti_PR2_Plus_W10_Driver.zip from official Olivetti support (requires login). |
| 2 | Extract and run Setup.exe as Administrator. |
| 3 | Connect the printer when prompted. |
| 4 | Complete the wizard. This installs both USB chip driver and print driver. | Open Control Panel → Devices and Printers
Step 2: Install the Printer Drivers