Dutch Bros Employee Handbook Top

The Dutch Bros employee handbook, often referred to internally as the Mafia Manifesto, serves as the definitive guide for "Broistas" to maintain company standards in speed, quality, and service. 1. Core Values & Culture

. Rather than just a list of rules, it serves as a guide for maintaining the "DB Flow," focusing on personal connections and community impact. www.entrepreneur.com Core Values & Philosophy dutch bros employee handbook top

The handbook maintains specific standards to ensure the brand's upbeat, professional image is consistent across all locations. The Dutch Bros employee handbook, often referred to

• Zero Tolerance: Stealing cash, product, or time theft (clocking in early to chat) is immediate termination.
• Giving away free drinks without a "BroistA" button press is theft.

New hires must achieve 100% proficiency on a quality check covering history and drink builds within their first three weeks. Dutch Bros Coffee - Visit Walla Walla Zero Tolerance: Stealing cash, product, or time theft

The "No-Go" List:

• No acrylic nails (harbors bacteria—health code violation).
• No smartwatches on the wrist (they snag on blenders and drip trays).
• No heavy perfumes (interferes with coffee/flavor tasting).

Tuition Reimbursement: Financial support for continuing education.